ORDER STATUS
Order Status & Processing Information
Thank you for supporting our small, family-owned brand. We believe in creating high-quality, handmade products, which means each item is crafted with care and attention to detail. As a small batch company, some of our items are even made-to-order, ensuring the freshest and best product for you.
Processing Time
Please allow up to 10 business days for us to process your order. Since we are a small business, this timeline allows us to carefully create and package each item.
We operate Monday through Friday and prioritize time with our family over the weekends. This means we will not be answering emails or inquiries during that time. Any questions received over the weekend will be addressed when we return to work on Monday.
Important Note on Urgency
We kindly ask that you plan your order with our processing times in mind, as we will not be able to expedite orders based on personal urgency. We treat each order with the same level of importance, and our timeline is necessary to maintain the quality and handmade nature of our products. Please understand that orders will be fulfilled in the order they are received.
Shipping & Delivery
Once your order has shipped, it is in the hands of the carrier, and we cannot make changes or be responsible for any delays during transit. Tracking information will be provided for you to monitor your shipment’s progress.
Thank you for your patience and understanding as we balance our family values with the love and care we put into every item we create!
Thank you for supporting our small, family-owned brand. We believe in creating high-quality, handmade products, which means each item is crafted with care and attention to detail. As a small batch company, some of our items are even made-to-order, ensuring the freshest and best product for you.
Processing Time
Please allow up to 10 business days for us to process your order. Since we are a small business, this timeline allows us to carefully create and package each item.
We operate Monday through Friday and prioritize time with our family over the weekends. This means we will not be answering emails or inquiries during that time. Any questions received over the weekend will be addressed when we return to work on Monday.
Important Note on Urgency
We kindly ask that you plan your order with our processing times in mind, as we will not be able to expedite orders based on personal urgency. We treat each order with the same level of importance, and our timeline is necessary to maintain the quality and handmade nature of our products. Please understand that orders will be fulfilled in the order they are received.
Shipping & Delivery
Once your order has shipped, it is in the hands of the carrier, and we cannot make changes or be responsible for any delays during transit. Tracking information will be provided for you to monitor your shipment’s progress.
Thank you for your patience and understanding as we balance our family values with the love and care we put into every item we create!